Terms of Service

1. Scope

For all orders via our online shop by consumers and entrepreneurs, the following terms and conditions apply.

A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a legal partnership that, in the course of entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

With regard to entrepreneurs, these terms and conditions also apply to future business relationships, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary terms and conditions, its validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.

2. Contracting party, conclusion of contract

The purchase contract is concluded with CBDkaufen.com Inh. Cyrus Badde, Korsörer Str. 17, 10437 Berlin, Germany

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the corrective aids provided and explained in the ordering process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive a confirmation by e-mail.

3. Contract language, contract text storage
The languages available for the contract are German.

We save the contract text and send you the order data and our terms and conditions by e-mail. The contract text can be viewed in our customer login.

4. Terms of delivery

We deliver within Europe free shipping. Outside Europe a flat rate of 15, – EUR will be charged for shipping.

We only deliver in transit. Unfortunately, a self collection of the product is not possible.

 

5. Payment

In our shop you can basically use the following payment methods:

Payment in advance
If you select the payment method in advance, we will give you our bank details in separate e-mail and deliver the goods after receipt of payment.

Credit card
By submitting the order, you also transmit your credit card information to us at the same time.
After your legitimacy as a legitimate cardholder, we request your credit card issuer immediately after the order to initiate the payment transaction. The payment transaction is automatically performed by the credit card company and charged to your card.

Right away
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. To be able to pay the invoice amount immediately, you must have an online banking account with PIN / TAN procedure activated to participate in Sofort, have yourself authorized and confirm the payment order to us. You’ll get more information during the ordering process. The payment transaction will be immediately executed immediately and your account debited.

Giropay
After submitting the order, you will be redirected to the website of your bank. In order to be able to pay the invoice amount through Giropay, you must have an online banking account with PIN / TAN procedure activated to participate in Giropay, legitimize yourself and confirm the payment order to us. You’ll get more information during the ordering process. The payment transaction will be executed immediately afterwards and your account will be charged.

iDEAL
After submitting the order, you will be redirected to the website of your bank. In order to be able to pay the invoice amount via iDEAL, you must have an online banking account with PIN / TAN procedure activated for participation in iDEAL, grant yourself a legitimacy and confirm the payment order to us. You’ll get more information during the ordering process. The payment transaction will be executed immediately afterwards and your account will be charged.

iDEAL
After submitting the order, you will be redirected to the website of your bank. In order to be able to pay the invoice amount via iDEAL, you must have an online banking account with PIN / TAN procedure activated for participation in iDEAL, grant yourself a legitimacy and confirm the payment order to us. You’ll get more information during the ordering process. The payment transaction will be executed immediately afterwards and your account will be charged.

eps
After submitting the order, you will be redirected to the website of your bank. In order to be able to pay the invoice amount via eps, you must have an online banking account with PIN / TAN procedure activated for participation in eps, have yourself legitimized and confirm the payment order to us. You’ll get more information during the ordering process. The payment transaction will be executed immediately afterwards and your account will be charged.

Invoice
You pay the invoice amount after receipt of the goods and the invoice by bank transfer to our bank account. We reserve the right to offer the purchase on account only after a successful credit check.

SEPA-Direct Debit
By submitting the order you give us a SEPA-direct debit mandate. We will inform you about the date of the account debit (so-called Prenotification). By submitting the SEPA-direct debit mandate we request our bank to initiate the payment transaction. The payment transaction will be carried out automatically and your account will be debited.
The account will be charged before the goods are shipped.
The deadline for the advance notice of the date of the account debit (so-called Prenotification period) is 1 day.

6. Retention of title

The goods remain our property until full payment.
For entrepreneurs applies in addition: We reserve the ownership of the goods until the complete settlement of all claims from an ongoing business relationship. You may resell the reserved goods in ordinary business; All claims arising from this resale shall be assigned to us in advance – irrespective of any combination or mixing of the goods subject to retention of title with a new item – and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims yourself, as long as you do not meet your payment obligations.

7. Transport damage

For consumers:
If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us claim our own claims against the carrier or the transport insurance.

For entrepreneurs applies:
The risk of accidental loss and accidental deterioration will be transferred to you as soon as we have delivered the item to the shipper, the carrier or the person or institution otherwise responsible for carrying out the shipment. For merchants, the duty to inspect and to reprimand, which is regulated in § 377 HGB, applies. If you refrain from doing so, the goods are deemed to have been approved unless they are defects that were not identifiable during the inspection. This does not apply if we have fraudulently concealed a defect.

8. Warranty and Guarantees

Unless explicitly agreed otherwise below, the statutory warranty rights apply.
When buying used goods by consumers applies: if the defect occurs after one year from delivery of the goods, the claims for defects are excluded. Defects that occur within one year from delivery of the goods can be asserted within the statutory limitation period of two years from the delivery of the goods.
For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the passing of risk. The sale of used goods is under exclusion of any warranty. The statutory limitation periods for the recourse claim under § 445a BGB remain unaffected.
With regard to entrepreneurs, the only agreement that applies to the condition of the goods is our own details and the manufacturer’s product descriptions which were included in the contract; We accept no liability for public statements made by the manufacturer or other advertising statements.
If the delivered goods are defective, we initially provide to entrepreneurs at our discretion warranty by rectification of the defect (rectification) or by delivery of a defect-free item (replacement).
The above restrictions and shortened terms do not apply to claims due to damages caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, body or health
  • in case of intentional or grossly negligent breach of duty and malpractice
  • in case of breach of essential contractual obligations, the fulfillment of which proper execution of the contract in the first place and on the compliance of which the contractor may regularly rely (cardinal obligations)
  • within the scope of a guarantee promise,
  • insofar as the scope of application of the Product Liability Act has been opened.

Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.

Customer Service: Available Monday through Friday from 10 am to 6 pm at 030 40007712 or mail @ cbdkaufen.com

9. Liability

For claims due to damages caused by us, our legal representatives or vicarious agents, we are always unlimited

  • in the event of injury to life, body or health,
  • willful or grossly negligent breach of duty,
  • in the case of guarantees, if agreed, or
  • nsofar as the scope of Product liability law is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and (contractual) obligations by ordinary negligence of us, our legal representatives or vicarious agents, the liability shall be limited to the amount foreseeable at the time the contract was concluded Damage limited, which typically has to be expected. Incidentally, claims for damages are excluded.

10. Code of Conduct

We have submitted to the following codes of conduct:
Trusted Shops
https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf

11. Dispute resolution
The European Commission provides an online dispute resolution (OS) platform that you can find here https://ec.europa.eu/consumers/odr/.
We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.

12. Protection of minors
If your order includes goods the sale of which is subject to age restrictions, we will ensure that the customer has attained the required minimum age by using a reliable procedure that incorporates a personal identity and age check. The supplier delivers the goods only after checking the age and only personally to the customer.

13. Final provisions

If you are an entrepreneur, then German law applies excluding the UN sales law.

Are you a merchant within the meaning of the Commercial Code, legal entity under public law or special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.

 

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

Online-Streitbeilegung gemäß Art. 14 Abs. 1 ODR-VO: Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die Sie unter https://ec.europa.eu/consumers/odr finden.